Last updated: April 2, 2026
Introduction
Welcome to Industrial Control Communications, Inc. (“Company,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://www.iccdesigns.com (“Site”) and any products or services purchased through it. By using our Site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Company Information
Industrial Control Communications, Inc.
230 Horizon Drive, Suite 100
Verona, Wisconsin 53593
United States
Phone: +1 (608) 831-1255
Email: sales@iccdesigns.com
If you have questions regarding these Terms, you may contact us at the email address above.
2. Eligibility
You must be at least 18 years old to use our Site or make purchases. By using the Site, you represent that you meet this requirement.
3. Products & Services
We design, manufacture, and distribute industrial and commercial communication products. All product descriptions, specifications, pricing, and availability are subject to change without notice. We reserve the right to discontinue or modify any product at any time.
4. Orders & Payment
By placing an order, you authorize our payment processor to charge your selected payment method. We may refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity.
Payment terms may include:
- Accepted payment methods displayed at checkout
- Applicable taxes and fees
- Purchase order requirements (if applicable)
- Billing and invoicing procedures
5. Shipping & Delivery
Shipping times are estimates and may vary based on carrier performance, destination, customs processes, or events outside our control. Risk of loss transfers to you upon delivery to the carrier unless otherwise specified in writing.
Please refer to our Policies page for details.
6. Returns & Refunds
Returns and refunds are detailed on our Policies page and include:
- Conditions for return eligibility
- Non-returnable items
- Restocking fees
- Warranty-related returns
- Return procedures
Please contact sales@iccdesigns.com for return authorization and instructions.
7. User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
8. Acceptable Use
You agree not to misuse the Site, including but not limited to:
- Attempting unauthorized access to systems or data
- Uploading malicious code
- Violating intellectual property rights
- Interfering with Site functionality
9. Intellectual Property
All content on the Site—including product documentation, text, graphics, logos, images, and software—is the property of Industrial Control Communications, Inc. or its licensors and is protected by U.S. copyright, trademark, and other intellectual property laws.
10. User-Generated Content
If you submit reviews, feedback, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content. You agree that your submissions will be accurate and lawful.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites and encourage you to review their terms and privacy policies independently.
12. Limitation of Liability
To the fullest extent permitted by law, Industrial Control Communications, Inc. is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it.
13. Warranty Disclaimer
Except where explicitly stated, products and services are provided “as-is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. Product-specific warranties may apply as described in accompanying documentation.
14. Governing Law
These Terms are governed by the laws of the State of Wisconsin and the United States, without regard to conflict-of-law principles.
15. Changes to Terms
We may update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.