Last updated: May 21, 2026
Overview
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, stored, and protected when you visit or make a purchase on our website.
By using our website, you agree to the practices described in this policy.
1. Data Controller
The Data Controller responsible for your personal data is:
Industrial Control Communications, Inc.
230 Horizon Drive, Suite 100
Verona, Wisconsin 53593
United States
Phone: +1 (608) 831-1255
Email: sales@iccdesigns.com
If you have questions about this policy or wish to exercise your rights, you may contact us at the email address above.
2. Personal Data We Collect
A. Information You Provide
- Name and surname
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers; we do not store credit card details)
- Account login details (if you create an account)
B. Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and browsing behavior
- Cookies and tracking technologies (see Section 7)
C. Order & Transaction Data
- Products purchased
- Order history
- Invoices and transaction records
3. How We Use Your Data
We process your personal data for the following purposes:
- To process and deliver your orders
- To manage your customer account
- To provide customer support
- To send order updates and transactional emails
- To improve our website and user experience
- To comply with legal obligations (e.g., tax and accounting laws)
- To prevent fraud and ensure website security
- With your consent, to send marketing communications
4. Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Order processing | Contract performance |
| Customer account management | Contract performance |
| Marketing emails | Consent |
| Analytics & site improvement | Legitimate interest |
| Fraud prevention | Legitimate interest |
| Legal compliance | Legal obligation |
5. Sharing Your Data
We may share your data with trusted third parties necessary to operate our store, including:
- Payment processors
- Shipping carriers
- IT and hosting providers
- Email service providers
- Analytics tools (if enabled)
- Legal or regulatory authorities when required
We never sell your personal data.
6. Cookies & Tracking Technologies
Our website uses cookies to:
- Enable essential site functions
- Remember your preferences
- Analyze website traffic
- Support marketing and advertising (only with consent)
You can manage or disable cookies through our cookie banner or your browser settings. For more details, please refer to our Cookie Policy (if available).
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy:
- Order and invoice data: 10 years (legal requirement)
- Customer account data: until you request deletion
- Marketing data: until you withdraw consent
- Cookies: according to their expiration period
8. Your GDPR Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with your local Data Protection Authority
To exercise your rights, contact us at sales@iccdesigns.com.
9. Security Measures
We implement technical and organizational measures to protect your data, including:
- SSL encryption
- Secure payment gateways
- Access controls
- Regular security audits
10. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect data from minors. If you believe that a child has provided us with personal data, please contact us so that we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.