Customer Service
- 90 Day Absolute Assurance of Satisfaction
- 1 Year Warranty
- Technical Support
- Ordering & Payment
- Returns & Replacements
- Shipping & Delivery
- Distributors & Resellers
- Privacy & Security
- Updating Account Information
- 90 Day Absolute Assurance of Satisfaction
- If, for any reason, you wish to return an ICC product, you may return it within 90 days via UPS or insured Parcel Post, undamaged, with the receipt, for a full refund (less shipping charges).
- 1 Year Warranty
- All ICC products have a One Year Warranty. Products that are damaged or modified are not covered by the warranty. Products of other manufacturers sold by ICC may be subject to their warranties.
- Technical Support
- We strive for complete satisfaction with all our products and provide superior technical support FREE of charge. Our support team has the expertise to readily assist customers with the use of our products. Most issues are typically resolved in a matter of minutes. Please visit our Support Center to get started.
- Ordering & Payment
- Our products can be purchased online with a major credit card, PayPal, or Google Checkout. You may also contact ICC sales to setup an account.
- Returns & Replacements
- Please contact technical support to diagnose the issue. If the unit is defective, you will be issued a RMA to return your product. Once received by ICC, most repairs are made and shipped back same day. Please do not return your unit without prior authorization.
- Shipping & Delivery
- Choose between UPS and FedEx. Shipping international is not a problem.
- Distributors & Resellers
- To locate a distributor or reseller, or become a distributor or reseller, please contact ICC sales for more information.
- Privacy & Security
- Rest assured, your information is never shared with any 3rd party.
- Updating Account Information
- Just log into your online account to modify your personal settings. If you don't have an online account, you can create one today.
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